IP PBX vs cloud base pbx

When setting up your sales team/call center there are two more popular routes to pursue.

1-IP PBX consist in a complex process of getting install and up and running but has many features that allows to scale up, productivity and have a rigorous control of each phone call status. However, when it comes to cost it depends on the brand and version of the PBX + the IP phones that cost little close to $300 each for the newest version, hire an engineer/technician to handle the operations, make updates and even buy upgrades when scaling up the usage.

2-Cloud base pbx can be use any were between smart phone, tablet,PC, laptop and in most of the cases you just need to download the providers' software to install the sip trunk information to start using the service or just to log in to their website to start making the phone calls. There is no cost for hardware equipment, IP phones, technicians and if you need support you just have to call their tool free number and the problem can be solve right away.

Each of them have benefits in terms of capabilities, usage,etc. However a cloud base solution came to make life easier and to avoid hard times waiting to get a technician to repair the IP phone, IP PBX and have your customers to call you back.

First Choice Solutions BPO has a trust partner in the VOIP industry well known as Vonage business solutions https://business.vonage.com/ that will help to develop the operations the best way possible.

Please visit us www.firstchoicesolutionsbpo.com

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