Ip pbx vs cloud base system

Author
Miguel Rivas
CEO - First Choice Solutions
www.firstchoicesolutionsbpo.com


For years Ip PBX was the only robust phone system for call center operations like Motorola, Dell,Pizza Hut, etc. Allowing companies to have all type of feature available to deliver the best customer experience to the callers but when it comes to expense the limited is the sky, starting when you reach the users limit then you need to buy additional PBX or add-ons.

For years with have been using at First Choice Solutions www.firstchoicesolutionsbpo.com ,Vonage business solutions which is a cloud platform where we can easily add or remove users and have unlimited features at affordable rates. The great part of using a cloud base is that either when you need to scale up or add new services you don't need to worry about paying for expensive equipment or buying updated versions.

The best part of using a cloud base service is that you can use it anywhere either you're traveling to another country or when you are at home and is available for smart phones, tablets,laptop and desktop.

Business development vs sales

Author

Miguel Rivas

CEO - First Choice Solutions BPO

Both of them are very important however it is important to have the clear concept for each of them.

Business development is equal to build relationship with others and sales is equal to get cash in exchange of a service/product but why both are very important?

Sales cures all a phrase used by Dallas Mavericks owner Mark Cuban is nothing else but the true, there is no business in the world that will survive with no sales.

1- There is no reason to have a business if it doesn't pay off.

2-Nothing is free.

3- Efforts made will not have a reward.

In my point of view the only way you can have a profitable business with no sales is having a website, software or app that goes viral so you can sale adds to companies so then you just need to worry about having traffic in your site otherwise you'll be kicking yourself for nothing.

Business development is building relationship with people who has influence in the market place but is not limited to that if not that there is also a chance to have those influencers working for you for a peace of your business equity or just a commission. Business development will take more time, work and effort but in the long term can bring good results.

Freelancer vs Agencies

Author
Miguel Rivas
Founder - First Choice Solutions BPO


When outsourcing we have just 2 options.

Find a freelancer or an agencies.

Why would you take an agencies?

When I outsource my work in most of the cases I look for an agency that I know they have a good reputation and I can trust they'll get the stuff done. In the other hand when I look for a freelancer then I am just looking for the best rate.

Either I can look in a freelance platform or post on craiglist I know I'll get an offer in minutes and probably the job done very fast vs knocking agencies doors and find the best option.

When it comes to outsourcing for me what it matters is the first impression, if the agency takes hours to response back to me they are gone, if they don't know what they are talking about they are gone, if they rude they are gone,

On the other hand why not taking a freelancer? For me a freelancer can get the job done however nobody is taking care of the time he takes to deliver a project vs agencies who will take control and can have a milestone establish.

Don't sacrify quality for a couple of dollars, an agency can do everything to keep high quality standards vs freelance who can be fast but quality may change.

If you are looking for web,app and software development please visit us www.firstchoicesolutionsbpo.com