Friday, March 18, 2016




Internet connecting the world

3,174M of users every day surfing on the web making interactions either on social media,voip calls or searching for something new. Internet now is no longer a luxury but a need of almost every one in the world.

The internet help clients and customer to make transaction without needing to know each other or see them face to face, it simply makes life easier and convenience and we now have no doubt about it. Chinese giant www.alibabagroup.com from the last 10 years host the most powerful e-commerce from Asia and help billions of small owners to sell their product making an impact in their economy. 

The internet has now changed the world and will grow, on the other hand for business owners allow the flexibility to work from any were with an internet connection and a PC/laptop.

Either you are an accountant, recruiter,logistics, payroll thanks to the internet those task can be handle from a remote site with a lower labor cost. First Choice Solutions BPO has the right team members to take care of this time consuming work while you are taking care of your core values (sales,seo, strategic planning, etc.)

Join us as a client/partner www.firstchoicesolutionsbpo.com is the best option in the market, let's build a game plan that will be profitable for both! 

Give us a call P:+719-239-5560



IP PBX vs cloud base pbx

When setting up your sales team/call center there are two more popular routes to pursue.

1-IP PBX consist in a complex process of getting install and up and running but has many features that allows to scale up, productivity and have a rigorous control of each phone call status. However, when it comes to cost it depends on the brand and version of the PBX + the IP phones that cost little close to $300 each for the newest version, hire an engineer/technician to handle the operations, make updates and even buy upgrades when scaling up the usage.

2-Cloud base pbx can be use any were between smart phone, tablet,PC, laptop and in most of the cases you just need to download the providers' software to install the sip trunk information to start using the service or just to log in to their website to start making the phone calls. There is no cost for hardware equipment, IP phones, technicians and if you need support you just have to call their tool free number and the problem can be solve right away.

Each of them have benefits in terms of capabilities, usage,etc. However a cloud base solution came to make life easier and to avoid hard times waiting to get a technician to repair the IP phone, IP PBX and have your customers to call you back.

First Choice Solutions BPO has a trust partner in the VOIP industry well known as Vonage business solutions https://business.vonage.com/ that will help to develop the operations the best way possible.

Please visit us www.firstchoicesolutionsbpo.com

Give us a call P:+719-239-5560



Wednesday, March 16, 2016




Silicon valley entrepreneurs capital, Why is it?

Many of us have asked why most of the tech giant's comes from silicon valley, let's keep it simple investors trust technology and there entrepreneurial spirit is everywhere and help to cure all the start-ups no only with funds but we the right strategy to become successful if you choose the option of adding an investor to your business.

The tech Guru Mark Cuban stated that if you have a unique business idea you should find out in the history why that business has failed in th-e past and try to do something about it so you can improve it.

Most of business don't failed because of lack of capital, but failed for not knowing their audience and not meeting the market needs.

We all know that technology has revolutionize the life and make it easier from the last decade however is not that simple for tech entrepreneurs because development is very expensive just in 3 weeks you can end up paying your development member 100K which we wouldn't complain about and then paying overhead.

Outsourcing your customer service/sales to an outsourcing firm for tech companies is the easiest way to lead with your core competencies and keep up to 50% in the pocket for in house expenses.

First Choice Solutions BPO has specialized in cost reduction and treat each client/customer with a personalize care that no one else will do so.

Visit us www.firstchociesolutionsbpo.com or give us a call P:+719-239-5560


Scale up your business - jump to the big pool

Most of entrepeneurs, start their business with the vision to become the giant in the current generation but, dowe really evaluate that we need to cross a long way to get there?


Mark Cuban stated don't start a business on less is an obsession, have you ever ask yourself if what you're doing is because you love it or because you want to see big numbers is your pocket. Both pieces are important, but what it is relevant what are you doing to become successful.


Success does not come overnight and it many sacrifices that many people would not image that needs to be done to reach the goal in business. A business can be compared to a sport, Michael Jordan never gave up until He was accepted to play in the big leagues, but how you ever ask yourself how many weekends did he sacrifice to train? Probably you haven't yet but to be successful takes sacrifices and make smart movements.


Scale up a business could be hard without working capital or the right team that can bring valuable ideas to grow however there is no need for searching for loans or cutting the edge. The bottom line is to partner up with a company who does not necessarily will take equity out of your business , but will be the perfect solutions on the areas of expertise that are not your core business.


Outsourcing to a near shore firm can benefit you not only to lead with your time-consuming activity, but will bring value all the years of experience that can bring to the table by your outsourcing partner and will give you the opportunity to use the money on your main core (open a new store, launch a new line of business, etc.)


Stop looking for loans, call P:+719-239-5560 and get a solution right away for your business.


Visit us www.firstchoicesolutionsbpo.com






Customer Acquisition

Started from the ground as start-up some times you may get desperate about you're paying your bills and keep going on the business venture, but what the reality is that you need to focus on letting the market know about your business and that cannot be done just by mouth to mouth strategy which may be an option, but in business you cannot put the eggs only in one basket.

The bottom line is to start using multiple channels to reach your target market and start to build your brand. Nevertheless we have to consider that this journey will be time-consuming and wouldn't allow you to concentrate 100% on your core activities.

First Choice Solutions BPO has staff members with more than 20 years of experience in the industry that will help to cure your sales with the most effective strategy and will allow all the necessary tools to the team members.

Offline activities that can be handle per associate:

-SEO
-Email Marketing
-Web chat

In the event that you need to handle more activities a second associate that easily do it which will be included:

-Social media content
-Social media chat
-Follow up calls
-Prequalify calls

Remember you don't necessary need to go to an offshore center, when all the activities can be done from a near shore firm with the same quality of service than it is deliver from you're in house operation.

We encourage you to visit us www.firstchoicesolutionsbpo.com or give us a call P:+719-239-5560

Monday, March 14, 2016

Company




Overhead Expenses.


Refers to all no-labor expenses required to operate your business. These can be variable or fixed.

We all need to be prepare for overhead,is not a secret,this "impacts" the price or rate of a service/product that we have in the market. No matter what industry you're working with, it affects you and when there is an inflation it will affetct you more.

An outsourcing firm in Central America is definitely the best choice for you, some of the benefits for a near shore partner:


-Low inflation rate

-Uses US Dollar as its currency

-2 hours from a fly from most of US locations

-Central standard time zone

-Lower labor cost

-High billingual population

- English/Spanish


First Choice Solutions BPO can help you to reduce up to 50% off in your staff administrative services and call center.


Please visit their website at www.firstchoicesolutionsbpo.com




Company: call center companies in El Salvador, nearshore call center services, bpo el salvador,outsourcing partner,outsourcing vendor,call center outsourcing,telemarketers,us call center,nearshoring,nearshore vendor,cost effective service,HR outsourcing

Saturday, March 12, 2016



                                          Attractite jobs - North America

As the years are passing by traditional jobs has evolved to well known online jobs on which you can develop your activities from any were just using a laptop and internet connection which is nothing new however it became a necessity of new generations to centralize their attention on getting an attractive salary position other than old school job and it is not talking bad about those jobs but it is all about to meet the market needs.

Make an extra effort always pays off even if it is early or late but what it matters is that you get a lucrative opportunity to live the life style that you deserve? Maybe is true maybe is not.

Technology is not for the future because technology has become now part of our life and help us to have an easier life and now is a reality for many of us citizens that wants to be part of it with that been said now let us ask you this.

If you can choose what to study at the university what would you do? You will of course study what you love and you can name any career but let us ask you this again,Would you study technology to get a degree? Do you see yourself earning a wage of $145k or do you see yourself earning $30k? Is up to you.

With that been said do you think those guys taking or receiving your customer/client calls will do their job with the best quality ? How many complains have you received about customer abuse from your reps to your customers?

Now is the time to make the movement and enjoy the flexibility of having a nearshore bpo firm to lead with your current operation and make it rock and roll while you are getting the change to control your budget on your operation.