Ip pbx vs cloud base system

Author
Miguel Rivas
CEO - First Choice Solutions
www.firstchoicesolutionsbpo.com


For years Ip PBX was the only robust phone system for call center operations like Motorola, Dell,Pizza Hut, etc. Allowing companies to have all type of feature available to deliver the best customer experience to the callers but when it comes to expense the limited is the sky, starting when you reach the users limit then you need to buy additional PBX or add-ons.

For years with have been using at First Choice Solutions www.firstchoicesolutionsbpo.com ,Vonage business solutions which is a cloud platform where we can easily add or remove users and have unlimited features at affordable rates. The great part of using a cloud base is that either when you need to scale up or add new services you don't need to worry about paying for expensive equipment or buying updated versions.

The best part of using a cloud base service is that you can use it anywhere either you're traveling to another country or when you are at home and is available for smart phones, tablets,laptop and desktop.

Business development vs sales

Author

Miguel Rivas

CEO - First Choice Solutions BPO

Both of them are very important however it is important to have the clear concept for each of them.

Business development is equal to build relationship with others and sales is equal to get cash in exchange of a service/product but why both are very important?

Sales cures all a phrase used by Dallas Mavericks owner Mark Cuban is nothing else but the true, there is no business in the world that will survive with no sales.

1- There is no reason to have a business if it doesn't pay off.

2-Nothing is free.

3- Efforts made will not have a reward.

In my point of view the only way you can have a profitable business with no sales is having a website, software or app that goes viral so you can sale adds to companies so then you just need to worry about having traffic in your site otherwise you'll be kicking yourself for nothing.

Business development is building relationship with people who has influence in the market place but is not limited to that if not that there is also a chance to have those influencers working for you for a peace of your business equity or just a commission. Business development will take more time, work and effort but in the long term can bring good results.

Freelancer vs Agencies

Author
Miguel Rivas
Founder - First Choice Solutions BPO


When outsourcing we have just 2 options.

Find a freelancer or an agencies.

Why would you take an agencies?

When I outsource my work in most of the cases I look for an agency that I know they have a good reputation and I can trust they'll get the stuff done. In the other hand when I look for a freelancer then I am just looking for the best rate.

Either I can look in a freelance platform or post on craiglist I know I'll get an offer in minutes and probably the job done very fast vs knocking agencies doors and find the best option.

When it comes to outsourcing for me what it matters is the first impression, if the agency takes hours to response back to me they are gone, if they don't know what they are talking about they are gone, if they rude they are gone,

On the other hand why not taking a freelancer? For me a freelancer can get the job done however nobody is taking care of the time he takes to deliver a project vs agencies who will take control and can have a milestone establish.

Don't sacrify quality for a couple of dollars, an agency can do everything to keep high quality standards vs freelance who can be fast but quality may change.

If you are looking for web,app and software development please visit us www.firstchoicesolutionsbpo.com

The only thing you can control in life

Contributor
Miguel Rivas
CEO - First Choice Solutions


Life isn't overnight you only live once, you live day by day. You never know what is going happened tomorrow or where are you going to be in the next 5 years, fine you can plan what to do but we don't own the future, we don't own anything because guess what once we are done with life and either we go to heaven or go to the hell whatever you have made is going to belong to somebody else.

At my early age 23 years old I have been watching inspirational/motivational movies and videos even read books about success but all I can tell is that success cannot be control but the only thing that we can control in life is effort. Write a book can take years, develop a product may take a day or 2 and it doesn't matter what industry you are marketing but it matters you are creating urgency to consumers to buy from you and for that you need to go extra mile to go and get it.

First Choice Solutions BPO was created to help USA and Canadian companies to reduce the overhead, operation cost and help companies to interact with consumers/customers, I know success doesn't come overnight I know it may take years or it may take months to become a recognize brand but I'll tell you what my passion is to connect university/college students with a job opportunity and can contribute with the country development where I belong to (El Salvador).

Many things have been going on with El Salvador but I am sure you will not find in the world hard workers than us and is not because I am Salvadorean is because I know for sure if I don't have I will take a bus and if there is not bus to get to work I'll walk and if it is raining and I don't have an umbrella I know I can get sick by walking on the street inside of the storm but I know there is a family waiting for my support and I know the opportunity can be easily taken from somebody else if I miss to work.

First Choice Solutions will help you out to reach all your goals and be treat as if you are working with an in-house operator.

www.firstchoicesolutionsbpo.com  P:+719-239-5560

A day in the insurance industry

Most of insurance agents works at their own pace, either could be from home or at their office. The game plan is to drive new businesses on a daily basis and make undefined amount of calls to get the conversion rate that has been establish from their team leader or if their work independently the goal they set. However, they have to handle current policies for their existing clients base, filling out paperwork.

First Choice Solutions BPO has interviewing many insurance agents and the answer was that they spend most of the time filling out paperwork or re-filling paper work than making an actual sale.

First Choice Solutions specialize in the time consuming activities at a lower labor cost with the same quality of service that can be deliver in your in-house operation.

Visit us www.firstchoicesolutionsbpo.com we can help you out to reach your sales goals or lead with those activities that keep your focus away from your core value activities.

Demand generation vs Lead generation

When marketing a product/service B2B we all create a strategy to boost our sales and create profitability but how we ever stop for a second to see the different between each other?

Demand Generation:

Can be use with inbound and outbound marketing to promote a service/product and it is one of the most expensive one, can be done with direct mail.

Demand generation is letting your niche know about your existence on which you'll use videos, events,blogs,white papers.

Lead Generation:

We are basically trying to get consumers contact information and might be offering a free service(white papers) so in exchange they can provide an email, at the end of the day if you have a product/service you can reach out to them later or even sell their data to another party interesting in getting their data.

At the end of the day what matter is conversion rate and as much as contacts you can get more probabilities to close deals you'll be getting.

Elevator pitch-make sure to send it back

Elevator pitch has been used for many reasons:

-Job opportunity
-Closed a deal
-Get a new job tittle

We have to have our goals very clear and have the ability to change the mindset of the person that we are pitching.

Remember to keep it short and simple and that catch the person's attention, make sure to answer all the questions.

Once you get the job done make sure to send the elevator back:

If somebody pitches you with a great idea that can bring value to your business help them out, we all start from the ground and when the chance comes out to help others don't miss out the chance to help.